Frequently Asked Questions
General
What is All Hours Home Healthcare?
We provide home health care services, both medical and non-medical, for families across Massachusetts and New Hampshire. Our team includes licensed nurses and trained caregivers.
Is care available 24/7?
Yes. We offer around-the-clock care, including overnight shifts, so your loved one is never left without support.
What areas do you serve?
We serve communities across Massachusetts and New Hampshire. If you’re unsure whether your town is covered, call 978-933-7131 and we’ll confirm right away.
How do I reach someone if I have an urgent question?
Call us anytime at 978-933-7131 or email info@AllHoursHomeHealth.com. Because we staff around the clock, someone is reachable outside of standard business hours as well.
Services
What's the difference between medical and non-medical care?
Medical care is provided by licensed nurses. Non-medical care helps with everyday tasks and companionship.
What is home infusion therapy, and who provides it?
Home infusion therapy delivers medication through an IV at home, safely administered by licensed nurses and overseen by pharmacists.
Can you help manage a complex medication schedule?
Yes. Our pharmacist-led medication management helps prevent drug interactions and keeps complex medication schedules on track.
Do you provide overnight care specifically?
Yes. Our overnight care provides a caregiver throughout the night for supervision, safety, and assistance.
Getting Started & Cost
How do I get started with All Hours Home Healthcare?
Call 978-933-7131 or reach out through our contact form. We’ll talk through your family’s situation, answer your questions, and begin putting together a personalized care plan.
How is a care plan put together?
Every care plan is tailored to your unique needs, from companionship to skilled nursing. It evolves as your care needs change over time.
How quickly can care begin?
Timelines vary by care needs and caregiver availability, but we can often start quickly, especially after a hospital discharge. Call us for the fastest estimate for your situation.
Does insurance cover home care?
Insurance coverage depends on your plan and the type of care. Skilled medical services are often covered more than non-medical care. Call 978-933-7131 to review your coverage options.
Caregivers & Coverage
Who will actually be caring for my loved one?
Your loved one will receive care from trained caregivers or licensed nurses, depending on their needs. Skilled medical services are handled by licensed clinicians.
Is the same caregiver with us every visit?
We aim to provide consistency and familiar caregivers whenever possible. Your care coordinator helps support continuity and scheduling needs.
What if our needs change over time?
Care plans are flexible and can be updated as needs change, whether more support, less support, or skilled care is needed.
Still have a question?
Talk to our team any hour of the day. We’ll help you figure out the right kind of care for your family.